Job Details

Who We Are:

The Network, Telecommunications and AV team supports all aspects of SwRI's Enterprise network and telecommunications infrastructure. This includes core routing, switching, VoIP, wireless infrastructure, inside/outside plant, network performance monitoring and hybrid meeting services.

Objectives of this Role:

Design and procure AV and Conferencing technologies to support Institute meeting rooms including auditoriums, conference rooms, training rooms and huddle spaces.
Manage AV installation projects that require coordinating network, AV, telecommunication, facilities, and IT support components.
Install and repair copper/fiber infrastructure and physical components of audio visual equipment.
Support Institute staff with videoconferencing and multimedia presentation meeting needs.
Schedule events; make technical and logistical arrangements for videoconferencing; coordinate and assist with meeting room arrangements.
Operate, maintain and troubleshoot Institute AV equipment.

Daily and Monthly Responsibilities:

Operate, maintain and troubleshoot existing AV technologies and hardware. Repair as needed.
Collaborate with teams from other IT disciplines to ensure delivery of AV/telecom services to support enterprise requirements.
Recommend, purchase, configure and install equipment for new requirements and as required to maintain currency of technical capabilities.
Create and maintain documentation and inventory of systems and equipment.
Setup, coordinate and facilitate events and meetings with AV requirements.
Occassional weekend or after hours work.

Requirements:

Requires a high school diploma or equivalent.
Extron AV Associate and/or Extron Control Professional certifications are a plus.
3 years: Installation, operation and maintenance of audio-visual and multimedia technologies
3 years: Termination of copper network/AV cabling.
2 years: Designing new and recommending upgrades of existing meeting technology solutions
Experience with Microsoft Office scheduling, presentation, meeting and diagraming software highly recommended (Outlook, PowerPoint, Teams, Visio) Basic PC troubleshooting skills or experience in desktop support a plus.
A valid/clear driver's license is required

Special Requirements:

Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Applicant must be a U.S. citizen.

Job Locations: San Antonio, Texas

For benefits information at our San Antonio location, click here.
For benefits information at all other locations, click here.

An Equal Employment Opportunity Employer: race, color, religion, sex, national origin, disability, and veteran status.

IT TECHNICIAN - SR. IT TECHNICIAN - AV/Telecommunications