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Perform duties including the configuration, installation and management of Cisco networking equipment and Unified Communications Systems following Cisco's recommendaded best practices for IP Telephony/Networking environments; work with users and IT team members to resolve problems with their networking or Unified Communications equipment for both on-campus and remote offices; document network and communication equipment or connections by preparing diagrams, charts or using ITC’s custom web applications; provide support for remote access, wireless and visitors network trouble tickets and new installations; work with management for planning of system upgrades as well as long term strategic planning; provide guidance to more junior staff.
This position requires passing the test.
Job Locations: San Antonio, Texas
Military Friendly: Your military experience may apply to this position
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An Equal Employment Opportunity/Affirmative Action Employer
Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disabled/Veteran
Committed to Diversity in the Workplace